Launched in 2016, Napa Hospitality Industry Partnership (HIP) is led by lodging, winery, and restaurant employers in Napa County, California, and supported by a range of community partners.
Napa HIP invests in the future of the Napa Hospitality Industry through employer and community collaboration, industry education and employee sustainability, to build a world-class workforce that supports our industry’s growth.
The Yountville Chamber of Commerce took over convening Napa HIP in 2019.
The Napa HIP meets every other month to continue our work on workforce issues in the Napa Valley.
NEXT: Teacher Externship Program is returning for its third year this summer. Teachers take part in a summer externship in wine, restaurants, health care, and now government to bring real world experience into their classrooms. In 2019, 50 teachers participated in the program at 25 different partner businesses. A showcase of the current work being done by teachers who participated in the externship last summer will be held on Wednesday, April 22, at The Westin in Napa.
NEXT is currently looking for new partner organizations and recruiting teachers for the 2020 program.
Napa Valley College’s Hospitality, Culinary & Tourism Management Department (HCTM) is excited to announce a new partnership with Forbes Travel Guide (“FTG”), the world-renowned and only global hospitality rating system, to launch a series of luxury service training courses for students and hospitality employees. The new online courses will commence in June 2020.
The partnership is a result of convening business leaders, educators and community partners through the Napa Hospitality Industry Partnership (Napa HIP). Napa Valley Community College District is the first college in the world to offer Forbes Travel Guide Online Luxury Service training certification.
The courses aim to provide students and hospitality employees with unrivaled knowledge and skill to strengthen their resumes and to elevate luxury service within the hospitality industry. Course one is an “Introduction to Luxury Service,” covering basics such as telephone etiquette and effective communication. Students will then seamlessly continue onto the next course to learn the specific service standards for luxury hotels and resorts, including standards for concierge, reservations and arrival/departure services. Additional service areas covered are housekeeping/turndown, dining (including in-room dining), bar and lounge and pool standards.
To read the full press release click here.
Business Survey: Entry Level Employee Skills Needed
In partnership with the Yountville Chamber of Commerce, the Napa County Office Education, conducted an Employee Skills survey to Napa County Businesses. The goal of the survey is to help educators better understand the skill set that employers are looking for in entry level employees. The results of the skills survey will help to strengthen the Workforce Readiness Certificate program and inform other career trainings.
The see the survey results click here.
Visit Napa Valley has streamlined its educational programing and launched the Visit Napa Valley Academy. The VNV Academy is a a series of focused workshops designed to educate and train visitor-serving businesses to improve their professional skills. The first workshop takes place March 4 – 5, 2020, and will focus on sales.
Up Coming Events